Interactive product story
01 / 09

WHATSAPP → OWNED CUSTOMER

A WhatsApp message shouldn't disappear into a chat list.

Follow one casual enquiry as it becomes a customer relationship the business can understand, grow and measure.

01

THE MOMENT OF INTENT

Priya asks a simple question on WhatsApp.

One ordinary message is the beginning of a customer relationship. Click start to follow it from enquiry to attributed revenue.
9:41● ))) ▰
SS
Sunday Social Clubtypically replies instantly
⌕   ⋮
TODAY
Hi! Is the Sunday pottery workshop beginner-friendly? I've never tried pottery before 🙂10:32 AM
Message

Customer WhatsApp

Connected live
AroundU
Sunday Social ClubCustomer relationships
AK

NEW LEAD

Priya Sharma

WhatsApp
PS
Pottery Workshop enquiry

Created just now from an inbound message

New
InterestSunday Pottery Workshop
IntentDetecting…
ChannelWhatsApp
Next actionClassify enquiry
What AroundU understood

First-time attendee · Price aware · Ready to register if reassured

Message captured

Customer timeline updated automatically

now

AroundU Customer OS

Fictional data · Built to show the product journeyUse ← → keys to navigate