AroundU Direct · Your data

Your data remains yours.

You decide what customer information to bring in, which tools to use, who on your team can access it, and when to take it out.

Read the full privacy policy

How your customer data moves through AroundU

Bring your records in

Bookings and registrations build your customer history. Direct Pro and Premium also let you import contacts and past history from CSV or Excel. You can map extra columns before importing. A connected WhatsApp account or Meta lead form can add leads when you enable those sources.

Choose how they are used

Your team uses records for bookings, check-in, customer support and the campaigns you choose to run. AI calls require consent evidence and a reviewed campaign before launch.

Control team access

Owners and administrators control their workspace. Premium adds custom roles for customer data access, including separate view, edit, import and export permissions. Restricted teammates cannot export customer data unless you grant that permission.

Take your data with you

Direct Pro and Premium offer audience exports in CSV or Excel for permitted users. For a broader export, correction or account-exit deletion, contact AroundU. Legal retention and temporary backup limits are explained in the full privacy policy.

Connected tools follow your choices

WhatsApp and Meta Connect the accounts you use. Meta lead sync and ads depend on your account permissions and setup. Provider usage and ad spend are separate from your plan.

AI and calls AI tools help prepare work you request. AI calling needs an approved playbook, provider setup, consent evidence and a reviewed audience. Call outcomes and provider transcripts may be retained for review. Usage is charged separately.

Your relationship AroundU does not sell or rent organizer or attendee data, or use an organizer's attendee records to market AroundU to those people.

Need an export or deletion?

Ask for a copy, correction or deletion of your organizer data. We may verify that you are authorized to make the request.

Contact privacy team