Connected WhatsApp number
Use an approved business number while conversations stay attached to your business.
AroundU Direct Complete
Connect WhatsApp to a customer system that remembers who reached out, what they wanted and when it makes sense to bring them back.
No setup fee · team-assisted launch · continue using marketplaces
Customer relationships
Sunday Studio
Priya Sharma
New WhatsApp enquiry
Interest
Pottery workshop
Intent
Beginner suitability
Timing
Saturday
Next action
Reply today
The conversation stays useful even when the booking does not happen today.
The CRM is included in Complete. Outbound campaign delivery uses prepaid credits, so every send stays predictable.
Use an approved business number while conversations stay attached to your business.
See customer messages and context without passing a phone between team members.
Every inbound enquiry can become a customer profile rather than an anonymous chat.
Retain why someone reached out, what they considered and how the conversation ended.
Bring relevant opted-in customers back using templates and prepaid message credits.
Understand delivery, replies, booking outcomes and the value of each campaign.
The relationship after discovery
Experiences are circumstantial. A customer may miss this Saturday and still be perfect for the next one. AroundU Direct turns the enquiry, its context and the outcome into a relationship you can continue.
Sunday Studio
typically replies instantly
10:32 AM
Captured from WhatsApp
Priya Sharma
Pottery workshop enquiry
Potential customer · just now
Interest
Pottery
Intent
Beginner fit
Source
Next step
Reply today
Transparent WhatsApp billing
There is no mystery bundle of unlimited sends. The wallet shows the cost, reserves credits and charges billable delivery.
CRM platform
Included
Inbox, contact profiles, segments, templates and analytics are part of Complete.
Campaign messages
Pay as you go
Top up credits and see the estimated message cost before every campaign.
AI Front Desk
Separate add-on
Automatic answering is activated only after knowledge, rules and human handoff are configured.
One connected system
AroundU Direct is the infrastructure between being discovered and becoming a brand customers return to.
A memorable home for experiences, schedules and bookings.
The operational engine already used across AroundU.
Contacts, bookings, interests and history in one place.
Turn conversations into leads, follow-ups and measurable campaigns.
Simple pricing
No event quotas. Upgrade for ownership, lower transaction fees and the customer tools your business needs next.
AroundU
List, sell and learn what works before taking on a monthly subscription.
5% AroundU fee, including GST, on successful payments
Payment-gateway charges apply where applicable.
AroundU Direct
Give customers a branded destination they can remember, revisit and book from directly.
2% AroundU fee, including GST, on successful payments
1.99% + GST payment-gateway charge applies.
AroundU Direct
Own the storefront and turn WhatsApp enquiries into a customer base you can bring back.
0% AroundU commission on successful payments
Campaign credits, WhatsApp provider usage and 1.99% + GST payment-gateway charges are separate.
Complete includes the WhatsApp CRM platform. Each outbound campaign uses prepaid WhatsApp credits, with the exact estimated cost shown before you send. AI Front Desk remains an optional Early Access add-on.
Optional layer
Complete includes CRM intelligence such as summaries and customer context. Automatic answering, qualification and follow-up will remain a separately activated add-on after business rules and human handoff are configured.
Start free on AroundU, or launch the owned storefront and customer system your business can grow into.