Connected WhatsApp number
Use an approved business number while conversations stay attached to your business.
AroundU Direct Pro
An enquiry today can become a booking next month.
Connect WhatsApp to a customer system that remembers who reached out, what they wanted and when it makes sense to bring them back.
₹1,999/month + GSTor ₹18,000/year + GST
No setup fee · team-assisted launch · continue using marketplaces
Customer relationships
Sunday Studio
PS
High intentPriya Sharma
New WhatsApp enquiry
Interest
Pottery workshop
Intent
Beginner suitability
Timing
Saturday
Next action
Reply today
The conversation stays useful even when the booking does not happen today.
WhatsApp conversations become useful customer context.
The CRM is included in Pro. Outbound campaign delivery uses prepaid credits, so every send stays predictable.
Shared customer inbox
See customer messages and context without passing a phone between team members.
Automatic contact capture
Every inbound enquiry can become a customer profile rather than an anonymous chat.
Interests and history
Retain why someone reached out, what they considered and how the conversation ended.
Campaigns and segments
Bring relevant opted-in customers back using templates and prepaid message credits.
Measured outcomes
Understand delivery, replies, booking outcomes and the value of each campaign.
The relationship after discovery
Someone who does not book today is not a lost customer.
Experiences are circumstantial. A customer may miss this Saturday and still be perfect for the next one. AroundU Direct turns the enquiry, its context and the outcome into a relationship you can continue.
- Capture the person and their reason for reaching out
- See interests, conversation history and booking outcomes together
- Bring the right customers back with measured campaigns
SS
Sunday Studio
typically replies instantly
Hi! Is the Sunday pottery workshop beginner-friendly? I’ve never tried pottery before 😊
10:32 AM
Message
Captured from WhatsApp
Priya Sharma
PS
Pottery workshop enquiry
Potential customer · just now
Interest
Pottery
Intent
Beginner fit
Source
Next step
Reply today
The conversation becomes customer data
Transparent WhatsApp billing
Pay for the system monthly. Pay for campaigns when you send them.
There is no mystery bundle of unlimited sends. The wallet shows the cost, reserves credits and charges billable delivery.
CRM platform
Included
Inbox, contact profiles, segments, templates and analytics are part of Complete.
Campaign messages
Pay as you go
Top up credits and see the estimated message cost before every campaign.
AI Front Desk
Premium
Automatic answering is activated only after knowledge, rules and human handoff are configured.
One connected system
From attention to a customer relationship you own.
AroundU Direct is the infrastructure between being discovered and becoming a brand customers return to.
01
Branded storefront
A memorable home for experiences, schedules and bookings.
02
Bookings and payments
The operational engine already used across AroundU.
03
Owned customer database
Contacts, bookings, interests and history in one place.
04
WhatsApp CRM
Turn conversations into leads, follow-ups and measurable campaigns.
Simple pricing
Start on AroundU. Own the relationship with Direct.
No event quotas. Upgrade for ownership, lower transaction fees and the customer tools your business needs next.
Best for getting started
AroundU
Starter
List, sell and learn what works before taking on a monthly subscription.
₹0/month
5% AroundU fee, including GST, on successful payments
- AroundU marketplace and organizer presence
- Unlimited experiences, dates and ticket tiers
- Booking pages, payments and QR check-in
- Customer and booking records
- Booking and important account emails included
- No monthly subscription or setup fee
Payment-gateway charges apply where applicable.
Own your brand
AroundU Direct
Plus
Give customers a branded destination they can remember, revisit and book from directly.
₹11,988/yearSave ₹1,989
₹9,999/year + GST
2% AroundU fee, including GST, on successful payments
Take a free 15-day trial
No card. No charges. Create your website, publish an event on it, and experience it for yourself. One trial per organizer; usage credits are separate.
- Everything in AroundU Starter
- Branded storefront on your own domain
- Ready-to-use, mobile-first templates
- Bookings, payments and customer records
- Booking and important plan emails included
- Automatic SSL and secure managed hosting
- Assisted domain and launch setup
1.99% + GST payment-gateway charge applies.
Website + WhatsApp CRM
AroundU Direct
Pro
Own the storefront and turn WhatsApp enquiries into a customer base you can bring back.
₹23,988/yearSave ₹5,988
₹18,000/year + GST
0% AroundU commission on successful payments
Take a free 15-day trial
No card. No charges. Create your website, publish an event on it, and experience it for yourself. One trial per organizer; usage credits are separate.
- Everything in AroundU Direct Plus
- One connected WhatsApp Business number
- Shared inbox and automatic contact capture
- Customer profiles, interests, tags and history
- Contact import, segments and campaign tools
- Booking and important plan emails included
- Campaign analytics and permission-controlled exports
- Polar AI: 30 queries per month
Campaign credits, WhatsApp provider usage and 1.99% + GST payment-gateway charges are separate.
AI CRM + automation
AroundU Direct
Premium
Plan audiences, prepare campaigns and draft customer replies with AI. Social connections are coming soon.
₹36,000/yearSave ₹6,000
₹30,000/year + GST
0% AroundU commission on successful payments
- Everything in Pro
- Custom roles, permissions and security activity
- 200 Polar AI queries per month for your team
- Advanced template drafting with Claude Opus
- Audience planning from campaign history
- Review mode and marketing Autopilot
- Booking and important plan emails included
- AI reply drafts with approved business answers
- Coming soon: Instagram DMs, Facebook connection & Meta ads
₹2,500/month billed annually. Queries reset monthly. WhatsApp usage, GST and gateway fees are separate. Automatic replies need setup and availability; Meta decides template approval.
Pro includes the WhatsApp CRM platform. Outbound campaigns use separate prepaid WhatsApp credits. Premium adds AI campaign planning, advanced template drafting, business answers. Instagram DMs, Facebook connection and Meta campaign management are coming soon. Review mode keeps you in control; marketing Autopilot runs within your approved audience and budget. Automatic customer replies require setup and availability.
Early Access
Premium
Give your CRM an AI upgrade.
Premium adds AI template drafting, reply drafts, approved business answers with Instagram and Facebook connections coming soon. ₹3,000/month + GST, or ₹30,000/year + GST. Automatic replies require explicit activation and rollout availability.
Business FAQ answersAI templatesHuman handoffControlled automation
Questions, answered directly
WhatsApp CRM for event organizers: FAQ
What is a WhatsApp CRM for event organizers?
A WhatsApp CRM connects customer conversations to profiles, enquiries, bookings, payment history and follow-up outcomes. AroundU combines this customer context with a shared inbox, audience segments and approved WhatsApp campaign templates for experience businesses.
Does AroundU replace WhatsApp?
No. AroundU connects an approved WhatsApp Business number to a shared customer system. Customers still message on WhatsApp, while your team gets the context and tools needed to follow up consistently.
Can I use AroundU CRM with my existing website?
Yes. You can keep your existing website and send customers to AroundU booking or payment links. AroundU Direct Pro also includes a branded booking website if you want the website, checkout and CRM in one system.
How much does AroundU WhatsApp CRM cost?
AroundU Direct Pro costs ₹1,999 per month plus GST or ₹18,000 per year plus GST. Campaign credits, WhatsApp provider usage and the payment gateway charge are separate.
Can I send bulk WhatsApp campaigns?
Yes, to relevant opted-in contacts using Meta-approved message templates. AroundU shows the audience and estimated credit usage before sending, and tracks delivery, replies, clicks and recorded outcomes.
How can an event organizer improve WhatsApp campaign conversion?
Start by measuring customers or bookings rather than messages sent. Segment opted-in contacts by interest and history, send only the relevant offer, record replies and outcomes, then follow up with people whose timing—not interest—blocked the first booking.
Does the CRM include bookings and payments?
Yes. Direct Pro includes AroundU's booking website, event and class pages, payment collection, QR check-in, customer records and WhatsApp CRM. AroundU charges 0% platform commission on Pro; payment-gateway charges still apply.
Give customers a place to remember who created the experience.
Start free on AroundU, or launch the owned storefront and customer system your business can grow into.