The quick answer
Use Help's search for how-to instructions such as changing a website or finding applications. Use Polar inside your organizer workspace for questions about your club's actual customers, events and performance. Actions need the relevant plan, permissions and approval.
Follow these steps
Type the task in Help, for example 'How do I change my website banner?' or 'Where can I see website enquiries?'.
Read the matching playbook answer, then open its full guide for requirements, steps and troubleshooting.
If you need actual business figures, open your organizer workspace and ask Polar with the club or experience context.
Review any proposed recipients, details and action before approving it. Configured Autopilot follows its saved limits.
If Help has no matching guide, use Contact support and describe the screen, action and error. Never include passwords or one-time codes.
Good to know
- Help retrieves written instructions; it does not inspect your customers or change your account.
- Use the guide's Share button to send your team the exact instructions.
If something isn’t working
- If a question has no matching guide, try the feature name or browse its topic.
- If Polar is unavailable or cannot act, check your plan, monthly allowance and permissions.
Still need help? Include the club, screen, action and error message so our team can find the right issue.
Contact support