The quick answer
Open Polar while you are in the relevant club or experience workspace and ask a concrete question. Pro includes 50 factual questions per month; AI Employee includes 200 shared queries with preparation and permitted actions. Review any proposed action and its required approval before it executes.
Follow these steps
Open the club or experience you want to discuss, then open the floating/contextual Polar drawer. Polar is no longer a Marketing tab.
Ask a specific question, such as which attendees have repeated, why recorded performance changed or what the selected experience's funnel shows. Include the experience or period when relevant.
Read the answer's evidence and coverage. Ask a follow-up if a metric, source or missing information needs clarification.
On AI Employee, describe the preparation you want: for example, prepare an audience/message for the selected experience. Review proposed people, reasons, content and missing facts.
For an action, inspect its exact confirmation or saved campaign authorization. Approve only the reviewed action; otherwise cancel or refine it.
Check the usage indicator and continue work in the linked manual or AI campaign surface when Polar hands it back to you.
Good to know
- Pro questions cannot execute work, create ongoing AI templates, prepare campaign audiences or fill experience parameters. Pro's one free template draft is a separate Templates trial.
- The 50/200 allowance is shared by the club team and resets at the start of the month in India time.
- One submitted query or AI campaign Try counts once across its internal model calls. Technical failures are refunded; approvals/revisions do not add another query charge.
- Polar's customer access follows the user's permitted context. It should describe unknown data rather than guessing demographics.
- A recommendation is not automatic approval or a guarantee of performance.
If something isn’t working
- Polar requires a subscribed club? Open its club workspace on the web rather than an individual-only context.
- Pro action blocked? Use the manual tools or upgrade to AI Employee for that preparation/action.
- Limit exhausted? Inspect the usage indicator and shared team allowance; an unrelated teammate may have used queries in the same club.
- Wrong club or experience context? Close/reopen from the intended workspace and name the experience explicitly.
- An action waits for confirmation? Review its pending action or linked saved campaign rather than assuming it ran.
Still need help? Include the club, screen, action and error message so our team can find the right issue.
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