Add an enquiry form and link it to a booking journey

Follow these steps

1. 01

   Open the page, choose Text & images, then Add a section → Enquiry form.

2. 02

   Set Form name, Section title, Short introduction, Main button text and Thank-you message.

3. 03

   Use Add question to collect the information you need. Choose short/long answer, email, phone, number, date, dropdown or agreement checkbox.

4. 04

   Set whether each ordinary question is required and use the up/down controls to arrange questions.

5. 05

   Under After someone sends this form, choose Save it as an enquiry only or select an existing experience, form or reservation. The selector may label an experience as Plan.

6. 06

   Set Extra action button text if you are offering a link after submission.

7. 07

   Preview, save and publish. Review actual live responses under Audience → Website enquiries.

Good to know

• Email and phone stay required so you can follow up on enquiries.
• A dropdown takes one choice per line.
• The extra action button appears after a successful enquiry. The visitor must still open it and complete the experience application, booking, approval or payment journey.
• The preview intentionally does not submit responses. Live forms require the background security check to finish.

If something isn’t working

• If the visitor cannot submit, check required fields and the background security check.
• If an enquiry appears but there is no booking, the visitor may still need to follow the extra action button and complete the booking journey.
• If the experience is missing from the selector, check that it belongs to this club and is available in AroundU.