Website & domain

Fix website text, images or sections that look wrong on a phone

Check the phone preview, content placement, image framing and device visibility.

The quick answer

Use the Phone preview to find the affected section. Adjust banner placement and heading size, image framing, section spacing and Device visibility where offered, then save and publish after checking the whole site.

Follow these steps

  1. Open the affected page and choose See the page, then Phone. Switch back to Computer to compare.

  2. For a banner, open Page introduction and try Photo beside the text or Image or video first, text below. In More appearance options, reduce Heading size or use a more compact Introduction height if appropriate.

  3. For an ordinary Photo or video image section, check Image shape and Inside the frame; choose Show the whole image when cropping is hiding important content.

  4. For a gallery, use a suitable Grid, Masonry or Carousel layout and check its displayed image count.

  5. For supported ordinary sections, expand Layout & appearance for Spacing and Content alignment, then Motion & visibility → Device visibility. Choose Desktop + mobile when the section should appear on both.

  6. For videos, set a Phone video or Phone hero video when offered and provide a cover image.

  7. Preview whole site, save and publish, then recheck the actual domain on a phone.

Good to know

  • Phone preview lets you inspect the draft without publishing.
  • Reduced motion shows the accessible static experience. A still cover image can be expected for visitors with reduced-motion preferences.
  • Avoid using long unbroken words or URLs as large headings; write a shorter readable title.
  • Page visibility, section visibility and device visibility are separate settings.

If something isn’t working

  • A section appears only on a computer: check Device visibility and Show this section on the page.
  • The entire page is unavailable: check Who can see this page? in Page details; that is separate from phone styling.
  • The phone still has the old layout: verify that the latest draft was published.
  • The video is static: turn off Reduced motion in preview to compare, and check the phone video and cover image.
  • Media is cropped: use a different source crop, text-below layout or Show the whole image where that control is offered.

Still need help? Include the club, screen, action and error message so our team can find the right issue.

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