Experiences & forms

Create a form or booking page

Collect enquiries, applications or payments without requiring a conventional dated experience.

The quick answer

Choose Create a form, then select Direct payment, Payment after approval or No payment. Add the fields and any pricing or date windows, set the public button text, and choose Publish Page.

Follow these steps

  1. Open Create and choose Create a form. Choose a template if it matches your purpose, then customize it.

  2. Enter a title and description and choose a public URL. Avoid reserved words and check that the URL is available.

  3. Under Choose response flow, select Direct payment for immediate submission and payment, Payment after approval for review before charging, or No payment for enquiries, applications, feedback or callbacks.

  4. Add and review the questions. The editor provides identity fields; keep the required customer details usable.

  5. If taking payment, add pricing options, amounts, capacity and per-person limits. For approval-based payment, choose whether respondents can see the price before confirmation.

  6. Add active date windows or reservation times only if the page needs them; a fixed experience date or venue is not mandatory.

  7. Set the public button text, theme and relevant host/email choices. Preview the page and choose Publish Page.

  8. Share the direct page link. Open Form Submissions in its admin dashboard to review responses.

Good to know

  • Applying a template adds starter questions; review them rather than assuming the template matches your approval or payment policy.
  • For Payment after approval, a submitted response is not a completed paid booking. Review it and accept the respondent before collecting payment.
  • The booking page is shared by direct link by default. Website navigation and listing placement should be checked separately.

If something isn’t working

  • Publish is blocked: add a title and at least one field, fix the URL, and check date windows and paid pricing.
  • Customers are asked to pay immediately: check that the response flow is Direct payment rather than Payment after approval.
  • A previously sold pricing option cannot be removed: preserve it and disable or hide it so its booking history remains intact.

Still need help? Include the club, screen, action and error message so our team can find the right issue.

Contact support

Continue with these guides

Edit an experience or create a copy

Update an existing experience or reuse its setup for a new experience.

Set ticket prices, capacity and sale windows

Create pricing options, cap sales, control visibility and decide who covers the checkout fee.

Add registration questions and conditional fields

Collect the answers you need, show questions for selected tickets and apply simple conditional logic.

Review submissions and manage approval or payment requests

Find responses, accept suitable applicants, reject requests and manage pending payment links.