Buy, renew or pay a custom club subscription offer

Follow these steps

1. 01

   Open the club's billing/storefront page and check the current plan, status and access end date.

2. 02

   Compare the available plans and select the plan and billing cycle you intend to buy. Review the current prices and included tools shown on the page.

3. 03

   Review Amount to pay now, including GST, any validated coupon or upgrade quote, then accept the current subscription terms.

4. 04

   Choose the Cashfree payment button and complete the payment. Return to AroundU and verify that the plan and access period have updated.

5. 05

   For a negotiated subscription offer, open the supplied offer link and sign in with the club owner's account or a full Administrator account for that club. Check the displayed tier, prepaid months, expiry, base/GST/total and terms before paying.

6. 06

   If the goal is AI Employee but the offer says Pro or Plus, ask AroundU to issue an offer for AI Employee before paying. Custom prices do not change the named plan.

7. 07

   If Automatic renewal is available and you want it, review the recurring charge and mandate limit, accept the terms and complete Cashfree authorization. To stop future renewal, use Cancel automatic renewal or Cancel mandate.

8. 08

   Authorized AroundU staff create a custom offer from Admin → Subscriptions & payment links → Create payment link: select the club and exact plan, enter whole months, agreed base price, future expiry within 90 days and an internal note, then review and copy the offer link.

Good to know

• Custom offers are prepaid with manual renewal. Their expiry is the last time they can be paid; it is separate from the subscription access end date after activation.
• A mandate's authorized maximum is a limit, not the regular recurring debit. Cancelling renewal does not mean a refund of the paid period.
• The trial option, when shown, covers the eligible Plus/Pro trial and explicitly excludes AI Employee. Do not assume buying a trial or lower tier includes AI Employee.

If something isn’t working

• The offer cannot be viewed: sign in with the club owner's account or a full Administrator account for that club. A restricted teammate account or AroundU staff access alone cannot view or pay the offer.
• The offer is expired or revoked: request a new offer; do not pay an old link.
• Payment received or activation pending is shown: wait and refresh; the page says there is no need to pay again.
• Payment needs review is shown: contact support with the offer ID before attempting another payment.
• Checkout is blocked by a mandate or existing paid period: use the supported renewal/upgrade flow or cancel the conflicting renewal setup before requesting a custom prepaid offer.
• A staff offer defaults to Pro: explicitly choose the intended tier during creation. The default is not a recommendation or an automatic AI upgrade.