The quick answer
Set up your club and team first, publish a real experience, build the storefront around it, check the customer journey, then connect your customer channels and start marketing.
Follow these steps
Create or select your club, complete its public brand details, and invite the team members who need access.
Create an experience with the correct schedule, location, ticket options and booking or application flow.
Open the website builder, choose your pages and sections, and connect offerings to the experiences you have created.
Preview the website on a phone-sized view. Check the menu, buttons, experience details and form destinations.
Publish the website and complete domain setup if you have a custom domain.
Open the public customer journey in a signed-out browser. Check whether guests can book directly or need to apply and prove their contact ownership.
If you will use WhatsApp, complete number and provider setup, prepare approved templates and add the business answers your team will use.
Choose a small, relevant campaign or manual follow-up and review its audience, message, costs and results.
Good to know
- Make one full customer journey work before adding several workflows.
- A published page is not enough: check the booking or enquiry action behind each button.
If something isn’t working
- If a website change is invisible publicly, check draft versus published state.
- If customers cannot pay, check the event's payment flow, payment setup, availability and approval state.
Still need help? Include the club, screen, action and error message so our team can find the right issue.
Contact support