Pause AI campaigns and set a shared monthly budget

Follow these steps

1. 01

   Open the campaign budget section and review the displayed month, allocated amount and available monthly allowance.

2. 02

   To stop new AI campaign sends, enable Pause all AI campaign sending for this house and Save house campaign limits.

3. 03

   To cap allocations, enable Set a monthly AI campaign budget, enter Monthly maximum (₹) and save.

4. 04

   Open the affected AI campaign's details and read its latest state. Take over in Review mode is offered for eligible waiting states; Cancel campaign appears only when that saved campaign can be cancelled.

5. 05

   If stopping customer auto-replies too, separately open Customer replies and switch the reply mode Off. Pausing campaigns does not change that setting.

6. 06

   Before resuming, review the active plan, permission, audience, remaining inventory, current message and original budget/deadline. Resume only the work you still authorize.

Good to know

• The full approved campaign budget is allocated before sending. This is a conservative allowance, distinct from confirmed communications charges.
• Failed or uncertain attempts can keep their allocation reserved. Calendar-month allocations reset in India time.
• The club's shared cap covers AI campaigns and automatic experience launches; each saved campaign/experience can have a lower limit.
• Paused work can still have messages already submitted to WhatsApp delivered. Blocked campaigns need review before restarting.
• For automatic experience launches, Pause launch and Stop future batches control that launch rather than all club campaigns.

If something isn’t working

• Limits saved but usage did not refresh? Use Refresh limits to view the latest allocation.
• Save failed after a plan/permission change? Refresh and ask an authorized settings manager to review the saved version.
• Cancel campaign is absent? The current campaign state does not offer cancellation. Use the appropriate shared pause and review the recorded send state; do not assume sent messages can be recalled.
• Auto-replies continued after campaign pause? Reply mode has its own switch; inspect it separately.
• Cap seems used despite fewer delivered messages? Allocated budget is not the same as settled delivery charges.