The quick answer
Open Settings → Email → Email branding. Set From name, Reply-to email, Brand logo URL and Custom footer line, then Save email branding. A blank Reply-to email routes replies to AroundU's Email Inbox; a custom address routes them there instead. The screen describes branding for transactional emails on your custom domain.
Follow these steps
Open Settings → Email and find Email branding.
Set From name to the name customers should recognize.
Choose Reply-to email deliberately: leave it blank for AroundU's Email Inbox, or enter the custom mailbox where your team will handle those replies.
Enter Brand logo URL or leave it blank to use the club profile photo. Add the desired Custom footer line.
If using Strip AroundU branding from emails, review the domain verification requirement shown beside it.
Choose Save email branding. Inspect a relevant confirmation/reminder/receipt received by your team to verify the result and reply destination.
Good to know
- This settings card describes transactional confirmations, reminders and receipts. Design a marketing campaign's own images and layout in its email designer.
- Entering a custom reply address changes where replies go; it is not a second copy delivered to AroundU Inbox.
- Removing AroundU branding takes effect only after the custom domain's required email records are verified.
- A visible From name is different from authorizing a new sending domain.
If something isn’t working
- Customer replies missing from AroundU Inbox? Check whether a custom Reply-to email routed them elsewhere.
- Logo missing? Check the image URL or the club profile photo used as the fallback.
- Branding still includes AroundU? Review the domain's email verification status; toggling the checkbox alone is insufficient.
- Settings did not save? Refresh the current values and check your settings permission before retrying.
Still need help? Include the club, screen, action and error message so our team can find the right issue.
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