The quick answer
Edit Thank-you message and After someone sends this form in Enquiry form. Select Save it as an enquiry only or an existing experience/form/reservation, then customise Extra action button text. Submission saves an enquiry; the visitor must still complete any booking journey.
Follow these steps
Open the Enquiry form section.
Set Main button text for the submit button and Thank-you message for the message after a successful response.
Under After someone sends this form, choose Save it as an enquiry only if follow-up will happen manually.
To offer a booking or application next step, select the existing experience, form or reservation; a normal experience may be labelled Plan.
Set Extra action button text so the visitor knows what to do next.
Check the configured text in preview, save and publish.
Read real responses in Audience → Website enquiries. Check the selected experience's own records for actual applications or bookings.
Good to know
- The next action is a link shown after submission, not a guaranteed redirect or completed booking.
- Approval, payment and ticket availability are still controlled by the chosen experience.
- For the Contact details form, use Success title and Success message in its Advanced controls; its settings are separate.
If something isn’t working
- An enquiry arrived but no booking exists: the visitor may not have opened the next action or finished the booking.
- The wrong destination opens: choose the correct item in After someone sends this form and publish.
- There is no continuation button: select an existing item rather than Save it as an enquiry only.
- The customer sees old wording: publish the changed draft before checking the live form.
Still need help? Include the club, screen, action and error message so our team can find the right issue.
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