The quick answer
In Templates → My WhatsApp templates, approved templates offer Archive and Restore. Delete removes the template from AroundU and, if submitted, from the connected provider. Read any automatic-use assignment warning first. To change approved wording or a locked URL prefix, use Customize wording/Create replacement and approve the new version.
Follow these steps
Open Templates → WhatsApp → My WhatsApp templates and find the exact template for the current number.
Read its approval state, any automatic-use assignment and current message/button configuration.
For an approved template you may reuse, choose Archive. Use Restore on that archived template when you want it available again.
For a change in wording or URL prefix, choose Customize wording or Create replacement, review the new draft and submit it for Meta approval.
Check the replacement's compatibility and assignment before relying on automatic use; an incompatible or unapproved replacement cannot send automatically.
Use Delete only for the intended obsolete template. Read the confirmation, including connected-provider removal and assignment warnings, before confirming.
Good to know
- Archive is a reversible way to retire an approved template; Delete is a different removal action.
- A new/replacement template needs its own approval. The old approval does not cover new wording.
- An automatic event can use only the fields/buttons it actually supplies. Preserve that mapping when customizing its starter.
- Email saved-template cards also have a delete control. This does not erase recorded campaign history.
If something isn’t working
- Archive not shown? The owner-number Archive/Restore action is offered for approved templates.
- Replacement requires a fresh name? Use Create replacement and review the new name before submission.
- Automatic assignment remains on the old template? Review the displayed assignment and clear/change it through the template controls.
- A campaign lost a selectable template? Check whether it was archived/deleted or belongs to another sender before recreating content.
Still need help? Include the club, screen, action and error message so our team can find the right issue.
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