Experiences & forms

Create source-specific sharing links and compare bookings

Use a separate experience link for each source so you can compare attributed bookings and paid sales.

The quick answer

Open Custom Links, enter a Source Name such as IG or a partner name, and choose Create. Share each generated link with its matching channel and compare People Joined; use Finance Hub for payment and sales attribution.

Follow these steps

  1. Open the experience admin's Custom Links page.

  2. Copy Default Link when you only need the normal experience URL.

  3. For attribution, enter Source Name, such as IG-bio or a specific partner name, and choose Create.

  4. Copy the generated source link from Referral Links and share that exact link only in its intended channel or placement.

  5. Return to Custom Links to review People Joined for each source.

  6. Open Finance Hub and inspect successful transactions and the available source, campaign or content filters when comparing paid sales.

  7. Use different source names for different placements so you can tell which one produced the booking.

Good to know

  • Custom Links are booking-attribution links, not coupon codes or free-entry grants.
  • People Joined is not a count of every page view, and a booking count is not automatically settled revenue.
  • Keep the generated tracking part of the URL when sharing it; replacing it with the default page link loses the source label.
  • A customer's final recorded booking or transaction source is the useful evidence for attribution, rather than a promise of perfect tracking of every visit.

If something isn’t working

  • A source count is zero: check that the exact source link was shared and that it produced a recorded booking.
  • You cannot distinguish two placements: create and share separate named links before the next promotion.
  • The counts seem different from money collected: compare successful transaction rows rather than page views or pending requests.
  • Link generation fails: retry once, check whether the source link already appeared, and contact support if it remains unavailable.

Still need help? Include the club, screen, action and error message so our team can find the right issue.

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