The quick answer
On the club billing page, choose Have an access code? → Enter code, enter the issued code and choose Apply code. A subscription coupon changes the plan, duration and payable total before payment; an eligible access offer can activate the access shown without that purchase.
Follow these steps
Open the club billing/storefront page and choose Have an access code? followed by Enter code.
Enter the private code you were given and choose Apply code.
If a coupon is applied, review the displayed plan, discount, number of months and Amount to pay now. Applying the coupon does not by itself complete the paid subscription.
Accept the subscription terms and use the displayed Cashfree payment button to finish the discounted purchase.
If the page reports that the access code activated access, check the current plan and access end date instead of starting an unrelated payment.
Use Remove coupon if you want to return to the normal purchase before paying. Changing the selected plan or billing cycle can remove the coupon from the quote.
If you need a new negotiated price or plan, contact AroundU. The current staff subscription screen creates priced offers; it does not provide a subscription-coupon creation form.
Good to know
- A subscription code, an attendee coupon and a custom subscription-offer link are three different tools.
- A discounted coupon can select the eligible plan and monthly prepaid duration. Check the updated selection rather than assuming it retains your previous choices.
- An access code should be shared and used according to the offer you received; do not assume every code is a free trial or covers AI Employee.
If something isn’t working
- The code is rejected: check the exact code and which club or offer it was issued for, then contact its issuer.
- A coupon appears but access is not active: complete and verify the associated payment.
- The discount disappeared: check whether you changed the plan or billing cycle and apply the intended code again before reviewing the quote.
- You want to create subscription coupons in Admin: there is no current coupon-creation screen in Subscriptions & payment links. Use an authorized custom priced offer or ask AroundU for an issued code.
Still need help? Include the club, screen, action and error message so our team can find the right issue.
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