AroundU staff: create a custom subscription payment offer

Follow these steps

1. 01

   Open the staff admin's Subscriptions & payment links page and select Create payment link.

2. 02

   In Select a house, search by club name, domain or ID, choose Find, and select the correct result. Check the selected club before continuing.

3. 03

   Set Plan explicitly to Plus, Pro or AI Employee. The form starts with Pro; select AI Employee if that is what the organizer is buying.

4. 04

   Enter Access duration (months) as a positive whole number. Enter Total base price (₹) for the entire period, with at most two decimal places. Do not enter a monthly price unless the duration is one month.

5. 05

   Review Base price, GST · 18% and Organizer pays. For example, ₹4,500 base for three months produces ₹810 GST and ₹5,310 payable for all three months.

6. 06

   Choose Offer expires (India time), using a future date within 90 days. Add the required Internal note explaining the agreement.

7. 07

   Choose the Create payment link button with the reviewed amount. In the result, check the club, plan, months, total and expiry, then choose Copy payment link.

8. 08

   Tell the organizer to open the offer and sign in with the club owner's account or a full Administrator account for that club. They must accept the subscription terms and pay through Cashfree. Verify payment and access status afterward; sharing the link alone does not activate the plan.

Good to know

• An offer's expiry is its payment deadline. Access starts after verified payment and has a separate access end date.
• The named plan is what gets activated. A custom Pro price never becomes AI Employee automatically.
• The organizer sees the offer details but not the staff's internal note.
• These offers are prepaid with manual renewal. There is no edit or revoke control on the current staff offer screen; ask the responsible team to resolve an incorrect offer before inviting payment.

If something isn’t working

• Create payment link is absent: the staff account lacks the required offer-creation permission.
• Creation reports an existing paid period or mandate: use the supported renewal/upgrade process or resolve the conflicting renewal setup first.
• The organizer cannot view it: check the selected club and ask them to use its owner or full Administrator account. A restricted teammate account or AroundU staff access alone cannot view or pay the offer.
• Payment received or activation pending appears: wait and refresh rather than requesting a second payment.
• An offer has the wrong plan or price: do not send it for payment. Request a correct replacement and stop sharing the incorrect link.