The quick answer
Open Offers & Coupons, choose Promo Coupons, enter Coupon Name and Coupon Code, choose Flat or Percentage, set the discount and optional Total Usage Limit, then create the coupon. Copy the code from its card for customers.
Follow these steps
Open the paid experience admin dashboard and choose Offers & Coupons. The page is titled Benefits & Discounts.
Choose Promo Coupons to open Create Promo Coupon.
Enter Coupon Name. Review the generated Coupon Code or enter your own code of at least six characters; Regenerate creates another suggested code.
For a percentage recipe, choose Percentage and enter 15 in Percent to Deduct (%) for a 15% coupon. For a fixed reduction, choose Flat and enter the amount in Amount to Deduct (₹).
Set Total Usage Limit when the code should have a cap. Leave it empty for unlimited usage.
Choose Create Coupon and inspect its card. Click the code to copy it, then share it with customers for the checkout coupon field.
To stop offering that coupon, use the card's trash control and confirm Delete this benefit. The current card has deletion rather than an edit or pause control.
Good to know
- Saved codes use uppercase with spaces removed, so share the saved code from the card.
- Percentage discounts must be positive and no more than 100. A flat discount must be positive and smaller than the experience price checked by this form.
- The card shows Redemptions against Total Usage Limit. A multi-seat checkout can consume more than one use, and an approved unpaid request may temporarily hold coupon capacity.
- This creation form has no coupon start/end-date controls. Ticket Sale Validity Window controls ticket availability; it is not a coupon expiry setting.
If something isn’t working
- Creation is blocked: complete the name, code and discount, and check code length and the discount range.
- A customer cannot use the code: check the saved code, remaining usage allowance and current checkout price.
- You need to change the discount: there is no edit control on the card. Create the correct coupon and remove the old one after reviewing any outstanding discounted links.
- The coupon should apply automatically without entry: create an Automatic Offer instead.
Still need help? Include the club, screen, action and error message so our team can find the right issue.
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