Create an automatic discount for eligible customers or groups

Follow these steps

1. 01

   Open Offers & Coupons and choose Automatic Offers to open Create Automatic Offer.

2. 02

   Enter Offer Name. Choose Flat or Percentage and enter the amount or percentage to deduct.

3. 03

   Under Who gets this?, choose the relevant customer options such as All users, First-time joiners, Frequent joiners or Club members.

4. 04

   For a group recipe, choose the relevant group option. Couples targets two slots; Minimum Group Size requires the minimum number; Specific Slot Counts requires adding the exact allowed counts.

5. 05

   For an offer intended only for a minimum group of four, select Minimum Group Size and enter 4 without selecting unrelated conditions.

6. 06

   Review all selected conditions before creating the offer. Any one selected condition can qualify a booking; combining First-time joiners with Couples does not require both to be true.

7. 07

   Choose Create Offer, inspect its eligibility labels and test the intended customer/seat selection in checkout. No coupon code is required.

8. 08

   To remove the offer, use the card's trash control and confirm the deletion. There is no edit or pause control on the current card.

Good to know

• All users makes the offer broadly available. Selecting another condition removes that default in the editor.
• Specific Slot Counts is an exact-count condition; choosing 2 and 4 does not automatically cover 3.
• The current automatic-offer form does not provide start/end-date fields. Use the controls it offers rather than treating a name such as Early bird as a timed rule.
• Membership discount passes do not combine with other offers; review which benefit the customer selects.

If something isn’t working

• The offer reaches more customers than intended: check for additional selected conditions because qualification uses any one of them.
• The group does not qualify: inspect the actual selected seats and whether you chose a minimum or an exact-count rule.
• You need a combined rule requiring all conditions: the current editor does not provide that combination. Contact support before publishing a broader offer.
• You need to change the saved rule: create the corrected offer and remove the old one after reviewing its use.