Offers & coupons

Create the right offer, coupon or subscription deal

Choose between an automatic experience discount, a coupon code and an AroundU subscription offer.

The quick answer

For a discount applied at experience checkout, create an Automatic Offer. For a code customers enter, create a Coupon Code. For a negotiated AroundU subscription price, authorized AroundU staff create a prepaid offer in Admin → Subscriptions & links. These are separate tools with different permissions and payment outcomes.

Follow these steps

  1. Decide what the offer should change: an experience booking price or the organizer's AroundU subscription.

  2. If an eligible customer should receive a checkout discount automatically, open the experience's Coupons / Offers area and create an Automatic Offer.

  3. If customers should enter a promotional code, create a Coupon Code for the experience, review its amount and usage limit, and share that exact code.

  4. If you are AroundU staff selling a custom subscription deal, open Admin → Subscriptions & links and use Create payment link. Select the intended club, plan, total prepaid base price, duration and expiry.

  5. Review the selected tier separately from the custom price. A discounted Pro offer still grants Pro; it does not become AI Employee because the price was negotiated.

  6. Use the matching detailed guide below before creating or distributing the offer.

Good to know

  • An experience coupon does not discount the organizer's AroundU subscription.
  • Subscription checkout can offer a separate coupon or referral flow where available; it is not the same as an experience coupon.
  • A campaign message can mention an offer, but the message alone does not create the discount.

If something isn’t working

  • If you cannot find Create payment link, verify you are in AroundU's internal admin workspace with the required staff permission.
  • If a booking code fails, check the experience, exact code and remaining usage before creating another code.
  • If you need to change a negotiated subscription offer, check which controls are available and prepare a replacement with the correct plan rather than assuming the saved offer has changed.

Still need help? Include the club, screen, action and error message so our team can find the right issue.

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