Your AroundU playbook.
Find the right screen. Follow the steps. Run your website, experiences and customer work with confidence.
Audience & enquiries
Contacts, imports, website enquiries and customer history.
Audience & enquiries
7 guidesFind, search, reply to and export website enquiries
Find website form responses, search answers, reply by email and export enquiries.
Where do I find customer enquiries and requests?
Choose the right workspace for a conversation, website enquiry or experience application.
Search your audience and understand a customer
Find people by recorded profile, experience and activity information, then inspect their history before taking action.
Import contacts and past experience history from Excel or CSV
Map the file's identity columns, explain the history and review what will be imported.
Organize audience lists, save segments and export contacts
Use lists to organize people, saved segments to return to a filtered view and exports for permitted downloads.
Review an enquiry's source and match recorded campaign context
Inspect acquisition evidence and distinguish a campaign association, tracked click and paid booking.
Turn a website enquiry into a confirmed booking
Review the enquiry, answer the question and guide the customer through the correct booking or application flow.
Need a hand with something specific?
Tell us which club, screen and action you’re working on.