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Bookings & payments

Booking records, payment links, check-in and refunds.

Bookings & payments

12 guides

Manage dated sessions and record offline bookings

Inspect availability, edit a dated session and record a booking paid outside the online checkout.

Connect the host's Google Calendar

Sync confirmed session bookings to a connected Google Calendar.

Find QR tickets and check in attendees

Use the customer's confirmed pass and the organizer app's scanner, then review attendance in the dashboard.

Use the external attendee tool in the app

Use the app's external-attendee tool for direct admission; the web action is currently marked Coming on Web.

Generate and manage experience payment links

Create a recipient-specific payment link or import a batch and track payment and delivery separately.

Share a Quick Checkout link

Share a checkout scoped to selected tickets without the normal registration form.

Check experience payments, refunds and settlements

Use Finance Hub to distinguish payment success, settlement status and incomplete checkout activity.

Cancel an experience or understand attendee refunds

Understand the difference between cancelling an experience, removing a member and stopping an unpaid link.

Create an entry or discount membership package

Create prepaid customer passes with a use balance, validity period and eligible experiences.

Publish membership packages and manage sales or availability

Show public packages on the pass page, edit future packages and inspect purchases and use history.

Issue an invite-only pass to a customer account

Grant an already published private package to a verified customer without public pass checkout.

Book an experience using an entry or discount pass

Help customers use a pass on an eligible experience and find the resulting QR and balance.

Need a hand with something specific?

Tell us which club, screen and action you’re working on.

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